madani99 Privacy Policy

Introduction

This Privacy Policy governs the collection, use, storage, sharing and protection of personal information by madani99 in connection with the website accessible at madani99.cam and all associated features, account facilities and content provided to eligible Malaysian adults.

By creating a madani99 account or continuing to use the platform, each player acknowledges having read this Privacy Policy and consents to the data practices described herein. If a player does not agree with any provision, they should discontinue using madani99. This policy should be read together with the madani99 Terms & Conditions.

Definitions

In this Privacy Policy, "personal data" means any information that identifies or could reasonably identify a natural person. "processing" means any operation performed on personal data, whether by automated means or otherwise, including collection, recording, storage, retrieval, use, disclosure and deletion. "platform" refers to the madani99 website and its associated services.

"Player" means a registered, eligible madani99 account holder. "third party" means an entity other than madani99 or the player. "MYR" or "RM" means Malaysian Ringgit.

Information We Collect

madani99 may collect several categories of information from players and platform users, depending on how they interact with the service:

• Registration data: full name, date of birth, email address, phone number and a self-chosen username provided during account creation.
• Identity and verification documents: copies of a national identity card, passport or other documents requested as part of KYC (Know Your Customer) procedures and age verification.
• Payment information: transaction records, deposit and withdrawal amounts in MYR, payment method names (e.g., Maybank2u, CIMB Clicks, Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, Public Bank, Hong Leong Connect) and reference identifiers.
• Usage data: pages visited, game categories browsed, betting market selections, session duration, device type and operating system.
• Communications: messages sent to madani99 support, feedback submitted and records of account-related correspondence.
• Technical data: IP address, browser type and version, cookies and similar session identifiers where applicable.

madani99 does not intentionally collect personal data from anyone under the age of 21. If underage collection is discovered, the relevant data will be deleted and the account will be closed.

Purposes of Data Processing

Personal information collected by madani99 is processed for specified, legitimate purposes only. These include:

• Creating and managing player accounts and verifying eligibility.
• Processing MYR deposits, withdrawals and account transaction records.
• Conducting identity, age and payment verification checks.
• Preventing fraudulent activity, money laundering and unauthorised account access.
• Delivering account communications including transaction confirmations and security alerts.
• Sending promotional messages related to madani99 offers where a player has provided appropriate consent or where legitimate interest applies.
• Improving platform performance, identifying technical issues and conducting internal analytics on anonymised usage patterns.
• Complying with applicable laws, directions from competent authorities and audit obligations.

Legal Basis for Processing

madani99 processes personal data on one or more of the following lawful grounds: performance of an agreement with the player, compliance with a legal obligation, legitimate interests pursued by madani99 where those interests are not overridden by the player's rights, and in certain situations, the player's freely given consent.

Where processing is based on consent, the player retains the right to withdraw that consent at any time without affecting the lawfulness of any processing already performed. Withdrawal of consent may limit access to certain optional features of the madani99 platform.

Information Sharing and Disclosure

madani99 does not sell personal player data to third parties for independent commercial marketing purposes. However, information may be shared in the following circumstances:

• Service providers: third-party processors assisting with payment processing, identity verification, platform hosting or customer support, bound by data processing agreements.
• Legal requirements: where madani99 is legally obliged to disclose information to governmental, regulatory or law enforcement bodies.
• Fraud and security: where disclosure is necessary to prevent or investigate fraud, financial crime, abuse or a serious security incident.
• Business transitions: where madani99 undergoes a merger, acquisition or asset transfer, provided the receiving party agrees to comparable privacy standards.

Cookies and Tracking Technologies

madani99 may use cookies and similar technologies to maintain session state, remember player preferences, prevent fraud and understand aggregated usage trends. Essential session cookies are necessary for the platform to operate. Non-essential cookies may be accepted or declined through the browser or device settings relevant to the player.

Players accessing madani99 from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam or elsewhere in Malaysia should review their browser settings to understand local storage and cookie controls available on their device.

Data Retention

madani99 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, dispute resolution, audit and security requirements. Account data is generally retained for a period following account closure to meet compliance and record-keeping obligations.

When data is no longer necessary and no legal obligation requires its retention, madani99 will take reasonable steps to delete or anonymise it in a secure manner.

Data Security

madani99 applies reasonable technical and administrative measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. These include access controls, encrypted transmission protocols where appropriate and secure data storage practices.

Players are responsible for keeping their own login credentials confidential and for maintaining appropriate security on the devices used to access madani99. madani99 cannot guarantee absolute security given the nature of internet transmission. Suspected unauthorised account access should be reported immediately using the website email shown on this page.

User Rights

Subject to applicable law and platform operational requirements, eligible madani99 players may request:

• Access: confirmation of whether madani99 holds personal data about the player and, if so, a copy of that information.
• Correction: amendment of inaccurate or incomplete personal data held on the account.
• Deletion: removal of personal data where there is no overriding lawful basis for its continued processing.
• Restriction: limiting how personal data is processed while a dispute or review is pending.
• Portability: receiving a copy of certain data in a structured, machine-readable format where technically feasible.
• Objection: raising a reasoned objection to specific processing activities based on legitimate interests.

Requests may be submitted using the madani99 website email. madani99 will respond within a reasonable period and may require identity verification before actioning a request.

Responsible Gambling and Data

madani99 may process personal data in connection with responsible gambling measures, including deposit limit enforcement, self-exclusion requests and flagging of activity patterns consistent with problematic behaviour. This processing is carried out in the legitimate interest of player protection and cannot be opted out of where it supports the enforcement of a player-requested restriction.

madani99 is intended solely for adults aged 21 and above. Responsible gambling information is available on the dedicated madani99 page.

Updates to This Privacy Policy

madani99 may update this Privacy Policy from time to time to reflect platform changes, legal developments or enhanced security practices. The revised effective date will be updated at the top of the page when a meaningful change is made. Continued use of madani99 after a revised policy is published constitutes acceptance of the updated terms.

Contact Us

Privacy-related questions, data access requests or concerns regarding the madani99 Privacy Policy may be directed to the website email address: [email protected]. This address is provided as plain text for reference only. Players may also consult the madani99 FAQ for general information about platform practices.